Customer support
Email [email protected] or by WeChat — use the contact button in the bottom-right corner of any page. You may also use the form below. Include your order number when your message concerns an existing order.
Registered business operator: Donghai County Fenzhihang Jewelry Business (东海县奋之航珠宝商行)
Unified Social Credit Code: 92320722MACMNKAJ88
Location: Donghai County, Lianyungang, Jiangsu, China
The full registered street address is not published on the storefront. It is available to regulators, courts, payment providers, and consumer authorities when legitimately required. Customers may request it for a legal notice through the form below.
We never ask for your full payment credentials by email or website form. Do not send passwords, card numbers, or PayPal login details.
Before you write
- For delivery questions, review the tracking link in your dispatch email.
- For returns, read the Returns, Cancellations & Refunds page before sending anything back.
- For product questions, include the product name or link so we can review the exact listing.